Cookies

Cookies are files saved on your phone, tablet or computer when you visit a website. Most websites need cookies to work properly.

This service uses cookies to:

• store your cookie preferences
• measure how you use the service so it can be improved

How cookies are used in this service

To measure website usage

We use Google Analytics software to collect information about how you use this service. We do this to help make sure the service is meeting the needs of its users and to help us make improvements. We do not allow Google to use or share the data about how you use this site.

Cookie details

To measure website usage

Name	Purpose	Expires
_ga	This helps us count how many people visit the service by tracking if you’ve visited before	2 years
_gid	Identifies you to the service	24 hours
_gat	Manages the rate at which page view requests are made	24 hours

To measure application performance

We use Dynatrace Software Intelligence Platform to provide an Application Performance Monitoring Service to collect information about how you use HMCTS services. We do this to monitor HM Courts and Tribunals (HMCTS) services in order to resolve issues within our services as well as collect data on how our services can be improved. HMCTS stores information about:

• site performance
• website usage
• user behaviour

Information is presented within the Application Performance Monitoring service for the purposes detailed above. We do not use or share the information for any other purpose. We do not allow Dynatrace to use or share the information for any other purposes.

Cookie details

To measure website usage

Name	Purpose	Expires
dtCookie	Tracks a visit across multiple requests	When session ends
dtLatC	Measures server latency for performance monitoring	When session ends
dtPC	Required to identify proper endpoints for beacon transmission; includes session ID for correlation	When session ends
dtSa	Intermediate store for page-spanning actions	When session ends
rxVisitor	Visitor ID to correlate sessions	1 year
rxvt	Session timeout	When session ends

Strictly necessary cookies

These essential cookies do things like remember your progress through a form (for example a licence application).

You can disable them if you change the settings in your browser, but this will change how the website works (for example, the website will not remember when you answer a question).

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